Inside Sales Representative

Role: Inside Sales Representative (ISR)
Location: 5 days a week - London, White City
Compensation: Commission-only | Permanent guaranteed minimum £2,120/month | OTE £50–70k (uncapped)

Responsibilities

• Call merchants from a provided lead pool from marketing leads and demo Flatpay solutions over the phone and close contracts

• Build and maintain your own pipeline, including generating referrals

• Present tailored solutions that address specific merchant needs

• Maintain accurate and up-to-date records in the CRM system

• Uphold ethical selling standards and champion customer satisfaction

• Provide feedback and insights to SDRs, marketing and product teams to strengthen go-to-market execution

Skills & Attributes

• Highly motivated with a proven ability to identify opportunities and close sales

• Excellent communication, negotiation and objection-handling skills

• Resilient, self-starting and driven by commission and results

• Organised and structured in managing daily tasks

• Comfortable working independently while collaborating with SDRs and operations teams

Background & Requirements

• Experience in end-to-end sales (likely phone-based) with proven quota attainment
• Experience selling to SME owners
• Comfortable working in a commission-based role
• No specific payments industry experience required
• Fluent in English
• Right to work in the UK (unfortunately we can't offer visa sponsorship right now) 

Our Values 
At Flatpay, how we work matters as much as what we achieve. 

• Happy Humans – We bring energy to our work and create teams people enjoy being part of.

• No Assholes – We perform at a high level while treating colleagues and customers with respect. 

• It’s Our Business, Own It – Everyone takes responsibility and manages their work like it’s their own business.

• Start With No – We challenge ideas, think commercially and focus on what truly creates value.

• Sky-High Ambitions – We set bold goals and expect people to keep raising the bar.

• The Best Argument Wins – Titles don’t decide outcomes. We debate openly to reach the best decisions.

Hiring Process 

1. Application Review – Our Talent Team reviews your CV to assess experience and potential fit.
2. AI Screening – Complete a short AI assisted assessment to show case your communication and sales potential (every assessments listened to by a real person)
3. Assessment Day – Join us at our White City office for an on-site assessment day to meet the team.
4. Offer – Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.