KYC Agent (entry leve)

Flatpay is one of the fastest-growing fintech companies in Europe. In just over three years, we’ve grown into a team of more than 1,500 colleagues, active across Denmark, Finland, Italy, Germany, France, the United Kingdom, and since January also in the Netherlands. 

Our mission is clear and powerful: to make card payments fair, transparent, and stress-free for small and medium-sized businesses. No complicated pricing, no hidden fees, no surprises - just one flat rate for all cards.

Reviewing and assessing KYC files

• You verify the identity of ultimate beneficial owners (UBOs) and review submitted documentation
• You validate company information (such as KvK) and ensure everything complies with regulations
• You spot inconsistencies and collaborate with the right teams on more complex cases

Ensuring compliance and a smooth onboarding process

• You make sure every file meets regulatory requirements as well as Flatpay’s internal guidelines and those of partners such as Rapyd and Shift4
• You don’t miss a detail: you proactively follow up on missing or incorrect documents with colleagues or clients
• You monitor systems closely and investigate discrepancies between internal tools and external data sources
  

• You work closely with Sales and help them understand compliance requirements
• You contribute ideas on how to make processes smarter and more efficient
• You help build and shape the KYC team in the Netherlands

• You have initial experience in KYC, compliance, or rigorous admin experience in FinTech or banking is a strong plus
• You are highly organized and detail-oriented: nothing escapes you, not even a poorly formatted expiration date or an incorrectly filled field
• You have strong analytical skills and can make quick, well-founded decisions based on precise procedures, even under pressure
• You communicate clearly and effectively, able to explain complex blocking points to non-technical stakeholders (Sales teams)
• You have a good level of English and Dutch is a plus